Finally, a Digital Care Ecosystem Designed Specifically for the Deathcare Industry

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Bridging Family Care and Technology with Sympathy Brands Digital Care Ecosystem

Help families at every touchpoint through end-of-life care with holistic, end-to-end solutions that emphasize and enhance care.

From pre-need and at-need, to aftercare and memorialization, the Sympathy Brands’ family of brands, serves to educate, connect, and provide for families and their extended support community.

Solutions Designed for You

Sympathy Brands understands the nuanced and difficult nature of the work funeral homes and cemeteries do each day. Helping families during deathcare requires a personalized and hands-on approach that technology enables and compliments, but cannot replace.

Funeral Home Solutions

Provide more compassionate care for families seeking at-need or pre-planning services.

  • Case management “light” delivers leading care
  • Streaming services to virtually honor loved ones
  • Automated aftercare programs for continued guidance
  • Robust seminar series creates pre-need awareness
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Cemetery Solutions

Connect families across generations and provide a place to honor and commemorate.

  • Full suite of cemetery software solutions
  • Digitize your cemetery maps and track sales
  • Help families honor and commemorate loved ones with lasting care
  • Simplify the monument design process
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How It Works - Building The Solution to Fit Your Business

Share Your Stories

Through our consultative approach, we listen, learn about your workflow and communication with families, and identify growth opportunities in our one-to-one discovery process.

 

Build & Integrate

Our team customizes the Sympathy Brands’ platform, SBConnect™ for you and works to integrate with your existing systems. Your team receives comprehensive training, ongoing support, and continuous enhancements.

 

Create Meaningful Connections

With a single entry point, Sympathy Brands SBConnect™ continuously connects you with a family, from pre-need and at-need services through aftercare and memorialization, allowing your team to dedicate more time to families and strengthen your impact.

The Benefits of Working with Sympathy Brands

Sympathy Brands understands the nuanced and difficult nature of the work funeral homes and cemeteries do each day. Helping families navigate end-of-life matters requires a personalized and hands-on approach that technology enables and compliments, but cannot replace.

Connectivity

  • User-friendly solutions with a single entry point
  • Continuous support across our family of brands
  • Integrates with existing programs

Solutions

  • Customized to fit your business needs
  • Designed specifically for funeral home and cemetery use
  • Family-first approach

Education

  • One-on-one training and ongoing support
  • Guidance and best practices for preneed and at-need families
  • Extensive resource libraries

The Sympathy Brands’ digital care ecosystem unifies the deathcare industry with the consumer journey through our leading family of brands, including eCondolence.com, Cemetery.com, and shiva.com, to create an efficient, simplified workflow while enriching the support each family receives.

 

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