Seminars User Guide

1. Select SEMINARS; if applicable, select the corresponding location
2. Click SCHEDULE A SEMINAR
3. Input the following:
   1. Seminar Name
   2. Time
   3. Description
   4. Incentive (if applicable)
   5. Survey URL (if applicable)
4. Click SCHEDULE

On the Seminar Details page, go to SEMINAR PRESENTERS:

1. If applicable, upload a picture of the presenter
2. Complete the following:
   1. Name
   2. Title
   3. Organization
   4. Bio
3. Click ADD

To add additional presenters, click the edit icon in the Seminar Presenters section and follow the steps above.

On the Seminar Details page, go to EMAIL SETTINGS:

1. Click the EDIT icon
2. Edit the email address and banner image, if necessary
3. Click EDIT to make changes to the emails templates for:
   1. Registrants
   2. Attendees
   3. Absentees*
4. Click SAVE

* Check the box in the Absentees email to automatically send an email following the Seminar.

On the Seminar Details page, go to INVITE SPEAKER (PANELISTS):

1. Click the EDIT icon
2. Complete the following:
   1. Name
   2. Email
3. Click ADD
4. Once all presenters are added, click SEND INVITE

To add additional presenters, repeat steps 2 and 3 above.

On the day of your seminar, log into Sympathy Brands and select SEMINARS at the top of the page:

1. Your seminar will be listed under UPCOMING 
2. Select the hyperlinked seminar title 
3. Click START THIS SEMINAR 

Following the seminar, log into Sympathy Brands and select SEMINARS:

1. Select the PAST tab
2. Click on the title of the seminar
3. Select RECORDINGS to download the recording of your seminar
4. Select REPORTS to download any applicable reports as a PDF, Excel document or CSV
5. If applicable, select EMAILS on the menu to send a trigger email to absentees

Your cemetery’s Profile page will have an area for upcoming seminars.