Simple. Powerful. Impactful.

Reduce & simplify day-to-day services
Enrich family support
Create meaningful connections

Finally, a digital care ecosystem designed specifically for the deathcare industry.

Bridging Family Care and Technology with Sympathy Brands Digital Care Ecosystem.

Help families at every touchpoint through end-of-life care with holistic solutions that emphasize and enhance care.

From pre-need and at-need, to aftercare and memorialization, the Sympathy Brands’ family of brands, serves to educate, connect and provide for families and their extended support community.

Sympathy Brands creates seamless, meaningful connections.

The Sympathy Brands’ digital care ecosystem streamlines data entry to save time, offers client communication tools to increase connectivity and provides marketing automation, sales support and managed services to expand reach.

Funeral Home Software Solutions

Provide more compassionate care for families seeking at-need funeral or pre-planning services.

Funeral software solutions deliver leading family care
Virtually eulogize and memorialize the deceased
Automated aftercare programs for continued guidance
Robust seminar series creates pre-need awareness

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Cemetery Software Solutions

Connect families across generations and provide a place to honor and commemorate.

Full suite of cemetery software solutions
Digitize your cemetery maps and track sales
Help families honor and commemorate loved ones with lasting care
Simplify the monument design process

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How It Works - Building The Solution to Fit Your Business

Step 1

Share Your Stories

Through our consultative approach, we listen and learn about your workflow, communication with families, and identify growth opportunities in a one-to-one discovery process.

Step 2

Build & Integrate

Our team customizes the Sympathy Brands’ platform Connect™ for you and works to integrate with your existing systems. Your team receives comprehensive training, ongoing support and continuous enhancements.

Step 3

Create Meaningful Connections

With a single entry point, Sympathy Brands Connect™ continuously connects you with a family from pre-need and at-need services through aftercare and memorialization allowing your team to dedicate more time to families, strengthening your impact.

The Benefits of Working with Sympathy Brands

Sympathy Brands understands the nuanced and difficult nature of the work funeral homes and cemeteries do each day. Helping families navigate end-of-life matters requires a personalized and hands-on approach that technology enables and compliments, but cannot replace.

User-friendly solutions through a single point of entry
Integrates with existing programs
Family of brands provides continuous support to a broader network

Family-first approach
Designed specifically for funeral home and cemetery use
Customized to fit your business

One-on-one training and ongoing support
Extensive resource libraries
Guidance and best practices for preneed and at-need families

The Sympathy Brands’ digital care ecosystem unifies the deathcare services industry with the consumer journey through our leading family of brands, including eCondolence.com, Cemetery.com, and shiva.com, to create an efficient, simplified day-to-day while enriching the support each family receives.

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